Lausanne Guide
The Student Logistics Request is a very useful tool. It allows you to inform the school about:
- a student absence
- a punctual need for bus transportation to or from school
- changes to the extended care regular programme or drop-in registration
The Absence and Logistics Request button is available at the top of the portal homepage, under the “My Household” title.
On the page, if you have more than one child, you should first select the child you are referring to (1 on the image below).
You should then select the date for which you are making your request (2).
From the list of requests available, select the one you are looking for (3).
If you have already made a request or if you child arrived late at school, this information will be visible on the left column (4).
In our example below, we will make an absence request (1 on the image below). As soon as you choose your request, you will have more information and instructions on the right (2). It is important to read it, at least the first time you make a request.
For all requests, you will be asked to choose a reason in the drop-down menu (3). In some cases, if there is no options matching your reason, you can choose “Other” and write your reason in the comment box (5).
There are different sub-options after, depending on the request you have chosen. In the case of our absence request, you are asked to inform the school whether your child will be absent for the whole day, will leave early, will arrive late, or will leave and return during the day (4).
You have the option to add a comment in the comment box (5).
You will finalise your request by clicking on the “Submit” button (6).
Upon submission of the form, the Front Desk Administrative Assistants will be informed. Should the request be accepted and all information included, they will manually update the attendance record of your child in the database. If a note relevant to the absence has been added in the comment box, they will also add this information.
Once this is done, they will generate a confirmation email you will receive from Veracross (system@mail.veracross.com) with the subject: “ISL – Your request has been approved”.
If there is missing information or if a request could not be approved, they will send you a personalised email message.
Teachers will not receive an email, but on the day of the absence, they will see the information in the attendance page.
Please note that if you submit a last minute request, there might not be enough time to enter the information in the database. In this case, teachers would not see it in the attendance page, especially in the Primary School, where attendance is done in the morning only. Therefore, you might want to send a separate email to make sure the teachers are informed.
As always, I hope this helps. If you have any questions, please do not hesitate to write to NMeier@isl.ch.
Gradient Issue #2: The magazine of the International School of Lausanne
In this edition, we explore how our community has coped during this special year to make the best of it. We also have a special section on multilingualism and how it can both benefit and challenge our students.